The difference a great agent makes

WORKING TOGTHER: Building a trusting relationship with an agent benefits both parties when buying and selling. Photo: Ray White
WORKING TOGTHER: Building a trusting relationship with an agent benefits both parties when buying and selling. Photo: Ray White

When buying a property, an agents role is almost like a match making service to start with. Your agent will help you drill down on your list of needs and wants, and work out how your taste compares to your budget. It's not always about the home you first inquire about, but may become a quest for the perfect property.

Forming a relationship with your agent and openly communicating what you do and don't like, and what you need, is a great way to help you find what you want. A good agent will have a list of properties for sale and coming up soon, and will be filtering your comments as you speak, to mentally match you to a property.

EXPERT ADVICE: The right real estate agent can make investing in property an easier task. Photo: Shutterstock

EXPERT ADVICE: The right real estate agent can make investing in property an easier task. Photo: Shutterstock

During the first part of your association with an agent, they will be working with you, so be as clear and as open with your feedback about property as you can. Agents can be extraordinarily busy, so don't be offended if you don't get a call back straight away and don't be afraid to make contact again instead of waiting.

Your call might be one of 20 already received on the one property on any given day so be proactive and text your agent, The can normally can answer you even if they are busy, plus your message will be in writing with a time and date which might help your agent prioritise call backs.

The most successful property investors I know have built a trusting relationship with an agent.

Tracie Robertson, Principal of Ray White Parkes, Forbes and Condobolin

Once you have drilled down to a specific property you would like to buy, your agent will then be in a position where they are representing the owner of that property. It's a good idea to remember their job is to get the best price possible for their seller as ultimately, that is the person who is paying their wages.

Contrary to the 'slippery sales person' analogy, agents are usually far more likely to be honest with you, than you may wish to be with them. If you tell an agent you can't go over $400,000, you may miss out when they genuinely believe you are telling the truth, and accept someone else's offer of $410,000. Similarly when an agent tells you to move quickly as there is other interest, they are politely saying you will be competing against other buyers for this property, so don't delay and don't try a low offer.

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